Three wonderful moments in which to build loyal clients: how to use returns to grow this holiday

With a rise in e-commerce, the Holiday season comes a rise in e-commerce returns, with up to 30% of goods purchased online is expected to be returned.

Reverse Logistics Solutions describes three occasions you can build customer loyalty throughout the customer return journey in the attached newest white paper. It contains the following information:

    1. How to build a fantastic returns experience and what makes it great.
    2. How to simplify the reverse supply chain by improving returns processing.