to best practices for continuous Innovation
Reverse Logistics Solutions is revolutionizing business by helping our clients to reduce waste from returns. We are experts at Reverse Logistics processing and working towards zero product return sending up in landfills. Our goal is to reduce excessive carbon emissions from returns and additional products transportation. Businesses can handle returns more sustainably with improved technology, decreasing waste, and enabling resource efficiency.
We provide strong solutions for companies and manufacturers seeking to enhance results at all stages in the returns lifecycle and prevent waste from disposal, from consumer initiation through warehouse processing and resale.
Returns and surplus products are usually sold in bulk, then delivered over months before reaching a customer. This method is wasteful and inefficient because it offers little insight into a product's whole life cycle. By minimizing touches and collaborating with donation and recycling groups, our solutions enable merchants to route each returned and excess item to its next best home, diverting goods from waste. In 2019, retailers that used these solutions could maintain 96% of their returned and extra stock and keep it out of the trash. Our customers see a +30% decrease in the disposal to landfills and a +20% reduction in carbon emissions from returns and excess products on average.
Close the Loop
Companies are looking to circular business models to help them expand while also meeting customer demands for sustainability. Returns optimization is an important part of creating a more circular retail sector. Retailers can use Reverse Logistics Solutions partners to relist returned and overstock items on re-commerce or donation sites, route products in need of Repair to refurbishers, or recycle materials that can be used to make new products.
Retailers can use Reverse Logistics Solutions' services to implement unit-level data on how returned or additional units wind up in the reverse supply chain. Retailers now have accessibility to the information they need to improve their CSR (customer service rating), NPS (net promoter score), and compliance reporting. Any goods that cannot be resold, repaired, recovered, or appropriately recycled by Reverse Logistics Solutions' partners and certified downstream partners can be donated to nonprofits. Our R2-certified recycling partners recycle electronics ethically and secure the privacy of consumers' personal information.