Free Consultation
Error: Contact form not found.
Services
A Complete Returns Solution for Retailers and Brands
Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process.
read moreReturns Experience
Drive greater customer loyalty and repurchases with a personalized, fully-configurable online Returns Experience.
read moreReturns Management
Data-powered returns management from receiving and sorting to RTV and fulfillment—in your location or one of our industry leading partners.
read moreFinancial Projections
This stops companies from taking drastic measures, and allows for the accounting of:
Unsaleable goods,
Recommerce,
Returns processing,
Recall management,
Warranty costs,
Repairs
Doing the right thing, at the right time.
0
0
0
0
About Us
We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems.
Founded in London in 1983 by three partners, we now employ more than 1,000 professionals worldwide. We advise and support global companies that are leaders in their industries.
Frequently Asked Questions
We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.
We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.
We help entrepreneurs get ready to raise capital. Please note that we cannot help our clients raise capital. This usually consists of some or all of our services. This is a service that is heavily regulated.
I have worked with Cliff over the past 3 years on a wide array of projects and I have been impressed with each and every project he has worked on for me! His recommendations are insightful and actionable. He is a very reasonable person and considers constraints when giving business advice.
-President and CEO
,
“You played a large part in helping us to achieve our goals. You were able to maintain some degree of order while allowing all the participants to contribute in a way in which they felt recognized and their input valued…. Your perseverance would not allow us to rest on our insights. We appreciate your gentle insistence on our devising a concrete plan of action.”
– First Vice President
,
“Cliff really is insightful and a good mediator. He offers a really good forum for us to meet weekly to discuss short & long term goals. I find that I hear things from my associate that I didn’t know he was thinking. It’s an organized weekly phone call … geared toward corporate direction and individual leadership growth. Cliff … draws the answer and direction out of each client and helps them move themselves forward. The weekly consistency really drives the process forward effectively.”
– President
,
Company News
-
Eliminate Weak Links: A No-Nonsense Guide to Strengthening Your Business
No business is perfect; if you think yours is, you’re not looking hard enough. Operational inefficiencies and financial blind spots creep into even the most well-oiled machines, and ignoring them is the fastest way to see profits evaporate. The good news? These weak points aren’t permanent. You can root them out, tighten up the slack,
March 9, 2025Read More -
Proven Strategies to Keep Your Business Strong in Any Economy
Economic downturns can create uncertainty for businesses, making it essential to plan ahead and strengthen operations. By taking a strategic approach, you can enhance stability and adaptability, ensuring that your business remains competitive in any financial climate. A well-prepared business can navigate challenges more effectively and continue to grow despite economic fluctuations. Implementing key measures
February 16, 2025Read More -
Fraudulent Returns Inflict $103 Billion Loss on Retailers in 2024
Fraudulent Returns Inflict $103 Billion Loss on Retailers in 2024 In 2024, retailers faced staggering losses of $103 billion due to fraudulent and abusive returns, as efforts to tighten return policies often backfired by alienating loyal customers. A recent report by Appriss Retail, in collaboration with Deloitte, sheds light on this growing issue, revealing the
January 10, 2025Read More -
Essential Strategies for Retailers to Navigate the FDA’s Food Traceability Rule
Retailers are working to meet the complexities of the FDA’s Food Traceability Rule, FSMA 204, before the compliance deadline in January 2026. This regulation mandates that companies involved in producing, processing, packaging, or holding foods deemed high-risk for contamination, either microbial or chemical, enhance their recordkeeping practices. This ensures that potentially contaminated food can be
November 24, 2024Read More -
Optimizing Returns Management: Embracing Technology for Future Success
The most important trends for warehouses in 2023, identify how these trends could affect your business, and provide actionable takeaways for how to address each trend.
March 22, 2024Read More -
Warehouse Trends: What Your Business Needs to Know to Stay Ahead of the Game
The most important trends for warehouses in 2023, identify how these trends could affect your business, and provide actionable takeaways for how to address each trend.
April 20, 2023Read More -
Improving Warehouse Operations with Automation
Improving Warehouse Operations with Automation Improving Warehouse Operations with Automation. Free informative white paper to help make you an expert.
September 14, 2022Read More -
Blueprint for Managing Supply Chain Disruptions of Any Size
Blueprint for Managing Supply Chain Disruptions of Any Size. AI’s Role in Building Resilient Businesses and Lessons Learned from COVID-19 Pandemic.
August 17, 2022Read More -
Discover the Ideal Compensation for your Company’s Team
usinesses need great people to thrive, and great talent today has more options than ever before. Employers in almost every industry are hiring — or, perhaps more accurately, attempting to hire — and almost all of them are facing lengthy search cycles and talent shortages as a result. Free salary report.
July 20, 2022Read More -
Turn to technology for help sorting out current challenges and predicting what’s next in your Supply Chain
Turn to technology for help sorting out current challenges and predicting what’s next in your Supply Chain. Organizations around the globe are dealing with new disruptions, volatility, and uncertainty right now. From pandemic-driven product shortages to ongoing labor constraints and global events like the Russia-Ukraine conflict, many have found themselves treading in unfamiliar waters. (Whitepaper)
June 2, 2022Read More
All-in-One Web Solution
for Your Business
Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward.
- Different Demos with Real Content
- Advanced Portfolio with Case Studies
- 24/7 Support with Live Chat
REQUEST A CALL BACK.
Would you like to speak to one of our financial advisers over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.
Error: Contact form not found.