News list

  • Warehousing Outlook 2023 Front Cover
    2023 Warehouse Trends: What Your Business Needs to Know to Stay Ahead of the Game

    The most important trends for warehouses in 2023, identify how these trends could affect your business, and provide actionable takeaways for how to address each trend.

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  • AI Supply Chain
    Improving Warehouse Operations with Automation

    Improving Warehouse Operations with Automation Improving Warehouse Operations with Automation. Free informative white paper to help make you an expert.

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  • AI Supply Chain
    Blueprint for Managing Supply Chain Disruptions of Any Size

    Blueprint for Managing Supply Chain Disruptions of Any Size. AI’s Role in Building Resilient Businesses and Lessons Learned from COVID-19 Pandemic.

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  • Lead Magnet Cliff Locks Board Member
    Discover the Ideal Compensation for your Company’s Team

    usinesses need great people to thrive, and great talent today has more options than ever before. Employers in almost every industry are hiring — or, perhaps more accurately, attempting to hire — and almost all of them are facing lengthy search cycles and talent shortages as a result. Free salary report.

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  • RLS Supply Chain 2
    Turn to technology for help sorting out current challenges and predicting what’s next in your Supply Chain 

    Turn to technology for help sorting out current challenges and predicting what’s next in your Supply Chain. Organizations around the globe are dealing with new disruptions, volatility, and uncertainty right now. From pandemic-driven product shortages to ongoing labor constraints and global events like the Russia-Ukraine conflict, many have found themselves treading in unfamiliar waters. (Whitepaper)

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  • Transport Port Of Long Beach California
    Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?

    Are the Risks of Global Supply Chains Starting to Outweigh the Rewards? Let’s compare Global Supply Chains Vs. Onshoring and Nearshoring.

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  • Product Returns Shopping
    Solving the $120 Billion eCommerce Returns Problem with AI Robotic Automation

    By applying robotic automation to optimize reverse logistics processing, eCommerce retailers and 3PLs can change the equation for eCommerce returns.

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  • ESG Supply Chain
    ESG & Sustainability Action Mapping For Your Organization

    ESG & Sustainability Action Mapping

    For Your Organization. ESG conversations with companies, we tend to hear about more visible transformative factors—such as technology and research & development (R&D) investments, policies and regulatory compliance.

    But in the process of driving change for all this good, they forget to address the true drivers of transformation—people.

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  • Product Returns
    A Guide to Reverse Logistics: How It Works, Types and Strategies

    Learn everything you need to know about reverse logistics, including the types of logistics, the process involved, steps, benefits, challenges and how to use reverse logistics to create value for your business. Plus, get advice on what it takes to be successful at reverse logistics and reduce the costs that come with returned products.

    In this article:

    Reverse logistics explained step by step

    Six strategies to optimize reverse logistics

    Reverse logistics and the supply chain

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  • Reverse Logistics Flow Diagram Supply Chain 24 7 1
    Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain

    Companies and their supply chain managers can no longer afford to treat reverse logistics as an afterthought. There is just too much at stake in terms of brand protection, sustainability requirements, and ultimately profitability.

    Managing product that does not sell, is entering the end of its life, or has been returned due to buyer’s remorse is now generally understood to be a critical part of product life cycle management.

    Yet this has not always been the case. Historically, most of the attention paid to product management has focused on the introductory phase or on the volume-shipping portion of the product life cycle.

    The leaders have greatly broadened this perspective. They know that the difference between a product’s success (and profitability) and failure often depends on how the end of life is managed.

    The leaders understand, too, the business importance of taking good care of consumers. They know that customer satisfaction holds the key to long-term success and that enabling them to return products without penalty is a big part of the equation.

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How can we help you?

Contact us to start working together ensures you’ll have clarity on the best practices in Reverse Logistics, which will ease the pain and reduce product returns.

The solutions are specific to your team’s needs. They are based on the ‘golden nuggets’ within your data that many clients are collecting internally, through the eCommerce and retail partners, third party logistics (3PLs), repair centers and refurbish, and the secondary markets. The data never lies; you need the expertise to interpret the data to turn it into functional decision trees. Many times, clients are too close to the data to recognize the patterns. I live at the intersection of Artificial Intelligence, machine learning, deep learning, and Reverse Logistics. It’s magical, and it can save you millions of dollars in costs. Let’s work together.

Clifford Locks
Founder and President of Reverse Logistics Solutions

I have worked with Cliff over the past 3 years on a wide array of projects and I have been impressed with each and every project he has worked on for me! His recommendations are insightful and actionable. He is a very reasonable person and considers constraints when giving business advice.

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-President and CEO

“You played a large part in helping us to achieve our goals. You were able to maintain some degree of order while allowing all the participants to contribute in a way in which they felt recognized and their input valued…. Your perseverance would not allow us to rest on our insights. We appreciate your gentle insistence on our devising a concrete plan of action.”

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– First Vice President

“Cliff really is insightful and a good mediator. He offers a really good forum for us to meet weekly to discuss short & long term goals. I find that I hear things from my associate that I didn’t know he was thinking. It’s an organized weekly phone call … geared toward corporate direction and individual leadership growth. Cliff … draws the answer and direction out of each client and helps them move themselves forward. The weekly consistency really drives the process forward effectively.”

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– President