How does COVID-19 change customer behavior and retail returns?

Buyers and sellers alike will need to adapt to a new normal now that retail shops have reopened. COVID-19 has affected their return behavior.

We examine the data to answer:

1. 1. The implications of shop closings and reopening.
   2. Issues about safety and the economy have grown.
   3. Retailers’ methods for adjusting their return practices and regulations.

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